Organisations across Australia are working to improve disability inclusion, accessibility and workplace culture. Too often, however, solutions are designed about people with disability rather than with them.
AFDO Impact exists to change that.
AFDO Impact is the social enterprise of the Australian Federation of Disability Organisations (AFDO), the national peak body representing people with disability and their member organisations.
Through AFDO Impact, we partner with organisations to deliver practical disability inclusion solutions that are shaped, led and informed by people with disability.
Our approach ensures advice is credible, practical and grounded in real-world experience – not assumptions or compliance checklists.
The result:
- More effective and relevant solutions
- Reduced reputational and compliance risk
- Genuine cultural and systemic change
AFDO Impact delivers practical services that help organisations improve accessibility, strengthen inclusion and build disability confident workplaces.
Inclusion & Accessibility Training
Interactive training designed to build disability confidence across organisations.
Topics include disability awareness, inclusive workplaces, inclusive leadership, customer service and neurodiversity. Training can be delivered in person, virtually, hybrid or through self-paced modules.
Accessibility Checks
Disability-friendly reviews of workplaces, services and environments delivered by people with disability.
These checks identify barriers and provide practical recommendations to improve accessibility and inclusion.
Inclusive Employment Advisory
Practical guidance on creating disability confident workplaces, including:
- Inclusive recruitment practices
- Workplace adjustments
- Disability disclosure and support
- Retention and workplace culture
Accessible Documents
Accessible communication helps ensure everyone can understand and engage with your information. We provide:
- Easy Read translation
- Plain English and Easy English translation
- Website accessibility reviews
- Accessible document audits
Consulting & Strategy
Strategic advice to help organisations embed disability inclusion into their systems and practices. Services include:
- Disability Inclusion Action Plan (DIAP) reviews
- DIAP development and updates
- Policy and workforce reviews
- ESG-aligned disability inclusion strategies
Lived Expertise & Experience
We facilitate ethical consultation and engagement with people with disability, including:
- Focus groups
- User testing
- Research participation
- Lived experience advisory input
All engagement is ethical, paid and respectful of lived expertise.
AFDO Impact partners with organisations across government, education, health and business sectors.
Allied Health Professionals
We support allied health organisations to strengthen disability-inclusive service delivery. Our services include:
- Disability awareness training for clinical and support staff
- Accessible communication and Easy Read resources for patients
- Inclusive service delivery training
- Lived experience consultation for program design
Outcome: More accessible services, improved client engagement and greater disability confidence across teams.
Local Government & Councils
We support local councils to improve accessibility and inclusion across community services. Services include:
- Disability Inclusion Action Plan (DIAP) reviews and development
- Easy Read DIAP translation
- Staff disability awareness training
- Plain language audits of documents and communications
- Website accessibility reviews
Outcome: More accessible council services and stronger engagement with the community.
Universities & Education Providers
AFDO Impact works with universities and education providers to support inclusive learning environments. Services include:
- Disability awareness training for academic and professional staff
- Accessibility reviews of campus services and environments
- Accessible student communications and resources
- Policy and strategy advice on disability inclusion
Outcome: More inclusive educational environments and improved student experience.
Corporates & Businesses
We help organisations create inclusive workplaces and accessible customer experiences. Services include:
- Disability awareness and inclusion training
- Inclusive recruitment and employment practices
- Accessibility reviews of workplaces and customer environments
- Disability Employment Reviews
- Policy and strategy development
Outcome: Stronger workplace inclusion, improved workforce diversity and better customer accessibility.
- Lived experience-led delivery: Every service is shaped and informed by people with disability.
- Tailored engagement: We design solutions based on the specific needs of your organisation.
- Ethical consultation: People with disability are fairly paid for their expertise and lived experience.
- Independent and practical advice: We focus on real-world outcomes that organisations can implement.
AFDO Impact operates as a social enterprise. This means:
- People with disability are paid for their expertise and lived experience
- AFDO member organisations contribute their knowledge and experience to delivery
- Surplus revenue is reinvested into AFDO’s advocacy and systemic change work
By partnering with AFDO Impact, organisations contribute to meaningful social impact while strengthening their own inclusion outcomes.
About AFDO
AFDO Impact is proudly delivered by the Australian Federation of Disability Organisations (AFDO).
AFDO is the national peak body representing people with disability and their member organisations. We bring together lived experience leadership, national reach and deep policy insight to help organisations build inclusion that works in practice.
If your organisation is looking to strengthen disability inclusion, improve accessibility or build a more inclusive workplace culture, we would welcome a conversation.
Contact Jim Valavanis to discuss how AFDO Impact can support your organisation.
Share this